Helpdesk team at ICEGATE is operational 24X7 through Toll Free Number and Dedicated Mailbox which handles ICEGATE user grievances and guides for the resolution on the query. It Includes Features like-

  1. Selection of preferred Language for ease of communication
  2. Category selection by user for focused resolution of issues
  3. Technical helpdesk to resolve issues on call / screen sharing
  4. Real time ticket creation through call / email
Helpdesk